Carrier Vetting Process

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Carrier

Vetting Process

1. Check the MyCarrierPackets carrier database -

MyCarrierPackets, which provides carrier onboarding and compliance monitoring services. Since its database covers nearly all North American carriers, this is a fast and easy way to vet and onboard carriers, as it reduces time to report back on this data from hours to minutes.

2. Check experience levels -

In the fast-paced world of freight, experience matters. An experienced carrier has the skills and knowledge to understand and adapt to rapidly changing market trends. We look for carriers who can show several years of experience in the business, as they are generally stable enough to withstand the financial ebbs and flows that are common in this industry.

3. Check on-time performance and reliability -

On-time delivery also matters when deciding which carriers we want to work with. It can be tough to find this information online, but our carriers are willing to provide data on our request.

4. Check CSA percentile scores -

The Federal Motor Carrier Safety Administration (FMCSA) has a safety and compliance program known as CSA (compliance, safety, accountability). Their system, updated monthly, rates carriers on seven criteria: Unsafe driving, Crashes, Hours of service (HOS) compliance, Maintenance, Alcohol or drug use, Hazardous materials compliance, Driver fitness. Carriers are ranked from 0 to 100, with higher scores indicating more serious or more numerous violations. We check the database to see different carriers’ scores and records.

5. Check carrier insurance certificates -

Freight carriers are required to hold various types of cargo insurance depending on their classification. We will obtain a valid insurance coverage certificate from each carrier we want to use and make sure that their certificates are kept up to date.

6. Check authority -

As a freight broker, we have broker authority issued through the FMCSA. Carriers are also required to obtain FMCSA authority as a Motor Carrier of Property. We make sure each carrier has valid authority, and, to avoid potentially sticky situations, avoid carriers that also have broker authority.

7. Check Watchdog and Carrier411 reports -

Any member can report problems they experience with a particular company. After giving the company time to respond, the broker posts the complaint and any company response. Taking a look at these reports can help us see whether a particular carrier has a history of issues

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